NTB Tire & Service Centers in Longview (Eastman Rd), TX

I came in to get my trailer tires replaced. Cheyenne was incredibly helpful. She took time to find the correct tires and helped make sure it was done in a timely fashion.

Great staff, great work and so patient! I came in for 2 new tires, alignment and and oil change. I KNEW I had an issue with power steering but was worried it was the whole component and they checked and said it was only hoses and not the box (great news!). They let me know my upper control arm was going, but wasnt emergency but just to know it would need fixed, againsomething I had an idea of so they didnt try and upsell me or push any fixes that I didnt know was already needed and were very honest. The front receptionist was sweet and great with my kids. I love ntb and will keep coming back!

it was clean and the staff was friendly

Ive visited the NTB location in Longview several times and have also been to the NTB in Tyler once. Each time, Ive received polite and professional service. However, during my most recent visit, Garrick went above and beyond to provide exceptional assistance.When I first purchased four new tires, I also bought the road hazard protection and warranty. Unfortunately, it was never properly added to my profile, which meant that every time I visited an NTB, I had to explain the situation all over again.This last visit was differentGarrick took the time to resolve the issue once and for all. He successfully updated my profile, ensured I fully understood the coverage, and even provided a printed copy for my records. I truly appreciate his patience, attentiveness, and dedication to making sure I was taken care of moving forward.

Excellent location. Clean and friendly. The two ladies at the front are very friendly and knowledgeable. Also the manager went above and beyond and found the nail in the side of my tire. Would recommend this location. Service was excellent!

I needed to have my van alignment checked on a Sunday afternoon. I was able to get an appointment for an hour and a half after I called. The alignment was done, but the car still pulled badly to the right. After another look, the mechanic discovered one of my tires was separating. I got a set of tires for the front and the alignment for a very reasonable price. The girl working the front located a $20 discount for each tire. I had a good experience. I recommend this tire store.

great customer service really helped me out 10/10 recommended

Very quick and Great price!

Provided excellent service when I brought my truck in for service! The staff was knowledgeable and friendly. I will most definitely come back!

Just received a new tire and brake check Derrick was very knowledgeable and knew exactly what he is doing. Thank you for your service and fast service..