Mavis Discount Tire in Philadelphia (Bakers Center), PA

Customer service was very good.

Great service & fast

Very professional and helpful. Got me in and out

Don't make an appointment because it does NOT matter at all apparently!!!I made an appointment for 10am Saturday, and couldn't make that original appointment due to an emergency. I called and got it rescheduled around 10:20am, and I was so grateful that they were understanding to reschedule me to Sunday at 2pm, that I was ready to leave a glowing review just for that.I called Sunday at 1:16pm to check how long the appointment would take and if I would have my car to be able to go to work tomorrow. I was told that a tire install and oil change should only take about an hour, maybe an hour and a half with the oil change.I drop my car off at 1:55pm and I only JUST got my car back at 5:45pm. If y'all are busy, you should not be giving time estimates because I wasted four hours I could have gone back home and done other things all because you told me it would only take a FOURTH of the time I was actually waiting. It's despicable planning, poor service, and deeply disrespectful of my time and yours.Not to mention, I was twice told it would be ten or fifteen more minutes, and neither were true. Obviously someone needs to buy a watch.Also, one of your workers put their tire greasy fingers all over my water cup left in the car, which realistically could have just been moved to the passenger seat if it was so in the way. Gross to just put your fingers you Know are nasty all over your customer's personal objects instead of getting them out of your way with cleanish hands or one movement.

I came to get an oil change from Mavis a few weeks ago and they mentioned a few additional car issues that I needed to address. They took the time to walk me through the issues one by one and provide me with recommendations. Today I came back to get brakes + tires replaced and they were so helpful and efficient I got the car back same day and it's running smoother than ever. Definitely will be returning!

I went to get 2 new tires and a wheel alignment. The young lady gave 3 prices for tires. Low, mid, and high. I asked for the mid because I saw the price online. The prices she gave me for the mid was about $20 more in store. So I asked if I should order online instead . She said she would price match. Instead she charged me the online price for the mid but put the low priced tires on my car thinking I would not notice. When I picked up my car she was not there. The guy on duty was understanding when u questioned the tires and refunded me the difference $43.00. So that part was nice.

Very good service and quick fix

The Hunting Park, Philadelphia store offered a comfortable, friendly, efficient, and totally pleasing experience. Staff was helpful, all my expectations were exceeded. Excellent facility and staff!

Best place to shop at for all your car needs! Whytney is the greatest, And Erick always getting it done

Mavis hunting park best place to get tires 1000% S/o to Erick he is the best