Mavis Tires and Brakes in Slidell, LA

If you have never seen Magical Ninjas, then you have never been to Mavis Tires & Brakes in Slidell La.Torres and his team wave tire irons like Harry Potter wands!These dudes had my car done in 45 minutes. I barely got back to the house, made a hobo ham sandwich had some flat 2 liter coke with a chip bag full of crumbs and Torres said Ring Ring Come Get This Thing!Price...better than finding a set at Dirt Cheap! The current ad online saved more money than my Great Depression Grandma!With my fresh chips, ice cold drink and a hot pocket, I will bid you farewell.Bottom line - CALL TORRES!!!Thanks Guy's

Felix and Tom took great care of us

Thank you to Torres for the great service. My truck was quoted 2 hours for two tires and wheel alignment and it was done accurately and on time.

I have never in my life have ever had an experience as horrible as this.I did a lot of research on who to get to install my brand new, (sealed in the boxes) black chrome Rovo wheels on my car. I care a lot about my car and I expressed this on the phone, making sure this facility was comfortable doing this job before I took it in. This place was recommended by a good friend of ours.It took them far too long to do the job but I didn't mind waiting because I wanted it done right and I didn't want my wheels messed up. I was a nervous wreck all day, the guy that we requested (which is on my receipt) was not the guy they had do the job. We then had to go buy a special socket for the mechanic to even be able to do the job without scratching the wheels. They finally got the job done and I went and looked at the wheels, My passenger rear wheel was severely nicked in multiple spots. I let them know immediately and it was written on my receipt that they would order me a new rim, Torres went and got the box out of the dumpster and made the call to make sure the wheel was still available to order with my husband standing there. He said that he had to notify his store manager and regional manager before the order could be placed, but we were ensure that everything would be taken care of and they were so sorry for messing up the wheel. After I got home , I also noticed a few scratches on a couple of the other Wheels but never addressed that because I had already left the business And I knew that they wouldn't do anything about it. I was just grateful that they insured me that they would take care of the one that they really messed up bad .This was on June 7th, 2024. I was told that my wheel would be in between June 10-24th and they would let me know when they have it. I called multiple times and every time I was put on hold and nobody could give me answers and nobody ever called back. This has gone on far too long and it is now February 24th of 2025. I still don't have answers. I just now called and was put on hold for 15 minutes, Hung up and called back to be told that the lady I need to talk to is on the phone and she will call me back. We shall see, but I highly doubt this ever gets resolved.I'm extremely disappointed and will never bring a vehicle back here again, My wheels alone were $2,400 In my tires also cost me nearly that. All of that was severely expressed throughout my entire experience prior and during. I just can't believe this has happened.

I always have gone here for car services. Today the service guy Felix Knorr was very helpful and courteous. I was out within an hour and I will continue to do business with this company.

Torres at the Slidell location took excellent care of me on short notice. The call center in NY dropped the ball and told me false information. Long story short they promised tires that didn't come in. We live out of town and had to get a specific tire. He went way abovw and beyond and much appreciated. We thank you for getting us back on the road. We highly recommend thos location!!??

Torres, at the Gause Blvd store iswonderful! He knows his craft and is always extremely helpful. My husband and I really appreciate his thoroughness and honesty. Its a pleasure doing business at Mavis with Torres.

Car start really good gas go fast

Torres was outstanding. The place was clean and the customer service was amazing

The service was excellent! Wait time was short! Great customer service!