NTB Tire & Service Centers in Alexandria (Jefferson Davis Hwy), VA

Montel shared a great experience with me today for my new tires.. i will definitely be back !

Montel was very helpful. Thank you NTB

Montel was very informative and accurate about the best selection of tires for my car it's always a pleasure to come here

Montel was extremely helpful. Thank you team

Got all of my requested services completed however, they recommended other services that were questionable at best so I went somewhere else and got a second opinion and the services that NTB recommmended wasn't even needed. Very sketchy business practices, IMO. They'll try to get the unassuming customer's money.

We purchased new tires here. Immediately throughout the week the right tire kept losing 5 lbs every two days. We made an appointment to have them check what might be the issue and when we arrived for it two hours after making said appointment they said they were to busy to see us. We insisted they check and so they sprayed the stem with water and said it was probably from how the temperature fluctuates the measurement(we both have been driving for more than 4 decades we know how tire pressure works in cold and hot weather). So the problem persisted. We took it to another location that was wonderful. Come to find out it was that this location had not thoroughly installed. There was debris that they didn't wipe off before install so it had created a leak. The other location 1. Honored our appointment time 2. Did not speak to us like we were clueless women drivers 3. Actually dunked the tire and fixed it thoroughly without charge since we had it installed at NTB company. They waisted our time here after we spent money already on their product. We won't be coming back.

Every time I come here I need to come back and get my vehicle myself because they're not proactive about calling me when the work is done. Also I asked for a quote for work the technician recommended but they forgot to include it. It was going to be overpriced anyway but you'd think they would remember to provide a quote for potentially more business...

the process is very efficient. they answer phone calls and provide me a quote quickly. tire replacement was done within the expected time frame.

Omar did a great job checking my battery! Timely service, great staff.

Montel was great and helpful the entire time. From calling that morning to talking about tires. Thanks love.