Mavis Tires and Brakes in Arlington Heights, IL

Terrible customer service. Luis at the front desk is extremely rude and unprofessional. I have been coming here for years and have 15 vehicles. I came in yesterday for a tire replacement and he immediately told me he didn't have it in stock and couldn't even look to see when he would have one. Just said 3-5 days even though a nearby shop was able to get the tire in 1 hour. Today I bring a tire that has a screw that was installed by this shop but am being told that they cant balance the tire. The tire even says Mavis on the side. I asked why he is being so rude two days in a row and he became even more disorderly and rude. Unbelievable. Mavis just lost my business and fleet of vehicles

They were super nice and helpful!! Only place i could find that could get me in so last minute and early. I appreciate their help :)

Quick and polite service, got an oil change and inspection and they pointed out some major tire damage after I noticed something felt off. I do wish they had better tire prices but I will be back for general maintenance.

Rude, lazy, and disrespectful staff at this location. From the front desk to the technician very unprofessional. And they rip you off! Charge you for services they dont even do. I noticed no wheel weights on my wheel. Confronted them and was-told they didnt balance my tire because you cant balance a truck tire. That was a lie Ive balance my wheels plenty of times elsewhere, yet I was still charged for balancing. Dishonest !

Sean is an exceptional mechanic. The service was exceptional, and his patient and understanding demeanor made the experience truly enjoyable. I highly recommend his services to anyone seeking to repair their vehicle or tires.

Came in for a nail in my tire, was recommended to change out the whole tire because even though it was fixable, the tire was worn. They showed me & explained everything to me and were able to change the tire right there while I waited for a great price. Everyone was super friendly & competent, they saved my butt because I was on my way to work. Highly recommended!

I really appreciate the Uber inspection service. It was quick, efficient, and hassle-free. Great experience

Very fast great people

Wonderful and detail oriented staff! They did not take too long and would absolutely recommend!

Everyone was great, so helpful & friendly. Highly recommend!