NTB Tire & Service Centers in Austin (Mopac Expy), TX

Great service!

They were courteous and perhaps on a slower day I would have been happier with the service. I waited 5 hours to get one tire put on my car. After waiting for 3 hours they told me it was almost ready, but for some reason they then stopped working on my car and worked on other cars before finishing replacing my tire.

Excellent service!

I said I'd leave a review and I'm finally getting around to it. First off, I love April. She's a straightforward and real woman who always looks out for her workers. I showed up with no appointment and it took me a very long time to get done, because of that I kept getting check ins saying, "hey did you know there's a dent on your rim? Well not anymore" "we secured you bumper a bit for you because it's been taking so long" all for free because I was waiting so patiently. Then at some point a woman came in, in tears. She had just bought a car and was hearing a really bad rattling sound at high speeds. She was terrified because her kids were in the car with her and the company she bought it from wouldn't take a real look. April comforted her and told her they were gonna do everything they can and get her back on the road. The woman thanked her profusely and she cheekily responded "well don't thank me yet, im still gonna charge ya for everything" and the woman laughed. The replaced her tire and the woman was so relieved that she hugged April and thanked her for taking her seriously. I was curious so I asked what happened she said "that tire had a huge bubble in it, im surprised they made it here without a blowout" i think she avoided telling the woman how dire their situation was because she was already terrified, and didn't want to scare her more. We talked for a bit about how important these things are and how them properly doing their jobs helps people and keeps lives safe. I have never once been wronged by an NTB and always trust them with basic maintenance. April was just the icing on the cake

Daniel, Amy, Justin and the entire team always come thru!

Daniel plays the best music and was so helpful! Justin was so kind and took care of me with professionalism and care. So grateful for their kindness and great customer service!!

April and Jack provide great speedy service with concern for safety. Even on a rainy day I was able to get my tire changed in less than 30 minutes. Car was brand new,and back on the road in no time !

What a godsend! This place was open late, and well stocked with options to replace my tire. Great customer service, no wait time, all sorted ????

Justin + team were very prompt and straightforward with service. I appreciate their help!

Kam was a great help! Made sure i was good to hit the road!