NTB Tire & Service Centers in Catonsville, MD

***Update- 4/22/25As promised, I decided to try NTB out again. So when my battery light came on, my first thought was "I'll get NTB to take a look." I made an appointment online and to my surprise Matthew gave me a courtesy call the morning of to see if I was still bringing the car in. I explained what was going on and he agreed that it seemed more like the alternator and said "I completely understand... I'll see you when you get here Let's take a look." Great first impression! Upon arrival the team at the desk greeted me, Matthew processed the intake and off I went. Within a couple of hours, my issues were diagnosed with a quote. Smaller items were already taken care of and I gave authorization to complete the job. Job was completed within another hour maybe 90 minutes. Matthew kept me informed the entire way. Upon arrival to pick up my vehicle, the manager greets me... and even after a brief interaction at drop off, he knew who I was and the vehicle for pickup without me saying a word. That customer recognition and personal touch means alot. Another technician approach the lobby, recognized and greeted me by name as well. Car was pulled around and Matthew came out with my keys... everyone was pleasant and seemed delighted to provide great service and appreciated a returning customer. While car repairs are not always pleasant, this team made it easy to do business with and I'll definitely return to have my car care needs serviced here- professionally and on time!Thanks again for taking care of my "girl". Much appreciated!Still five stars for me!******Lifesavers! We experienced a blown tire and another hanging by a thread so we needed tire replacements immediately. We called just near closing time, spoke with Joe and they saw us right away. After a quick assessment of the job, the team took great care of us, gave solid recommendations for future service and showed us excellent customer care. I think they've earned themselves new repeat customers. We will be back. Thanks so much for getting us back on the road safe and sound!

I recently went to NTB Catonsville to have my brakes/rotors replaced and a brake flush. The staff was very pleasant, knowledgeable, and informative. I would highly recommend!

Had a great experience at this location. Had the pleasure of receiving top tier service from Rich, with quality approval from Mat. I will definitely be coming back for another service in the near future. Kat at the front desk was knowledgeable and helpful as well!

Quick service, no runaround: brought my car in because a bolt impaled my tire. With 5 years but only 38k miles on them, I just wanted them to plug it. A tech pointed out that my tires were starting to dry-rot but I decided not to replace them just yet with the rate I drive.They said normally it's $30 for repair on this size tire, but maybe someone was in a good mood because there was no charge and they just asked for this review. As I drove home, everything felt and sounded good.

Manager Mayfield and Matthew were very professional, friendly, knowledgeable and helpful. Im VERY pleased with the service that I received and I will SURELY recommend NTB to others.

Great customer service

Friendly service, quick and professional.In and out 40 minutes for oil change and tire rotation.Will go back for service.

Good, clean and great service and the crew including, Kat, Idahdia, Rich and the Manager Mayfield were all very kind, quick and insightful on my car needs. I will surely come back and do business with this NTB location.

Got an oil change here for the first time today and everything went great! Quick, easy, and excellent service

My whole overall experience was amazing. I have three cars that I currently use. My two sedans have been having some mild issues and I brought them in for a second opinion. Upon going through the young lady at the front desk was very polite upon entry and very helpful when I wasnt sure of certain things. Upon doing an inspection, they told me something that the dealer had told me was wrong was just not properly installed. They fixed that issue and helped me resolve an issue with my suspension. The price I was quoted was well below what the dealer had offered for something that wasnt even wrong. The whole process was seamless and well communicated through out. They showed me what was wrong vs what it was supposed to look and sound like and verified that things were to my liking. Will definitely bring my cars here from now on.