Mavis Discount Tire in Syosset, NY

Had a great experience with Willy.Fast and professional serviceKnowledgeable and friendly! I recommend this location

Willy and the team were beyond helpful with my Tesla! They were able to identify the problem in minutes with the Tire sensor and we were on our way in no time! Will continue to use this location for any of my tires issues! 10/10!

10/10 service!! I came in with a potential flat tire and the staff was so kind, the service was quick and I left feeling so safe! Special shoutout to Willy who explained the problem and solution to me in simple terms.

Excellent service! Very easy to make an appointment! Willy was very friendly and knowledgeable. Great customer service. I recommended this location to a few friends!

Have been a repeat customer for this location for a long time. However after my last trip there this week I will no longer return to any Mavis location. I brought my 2023 Nissan Rouge in for NYS inspection, the car passed the safety emissions portion of the inspection without issue. However they called me and said the car failed for tires and I would need 4 new tires. The car is two years old and has 23k miles on it, so while yes it would be natural for the tires to have some wear the likelihood of that wear being so bad that the vehicle needed 4 brand new tires unlikely. When I asked how much for tires they quoted me $1100 dollars, I told them to not proceed and I would pick up the car. As I was driving home I realized they took my valid NYS inspection sticker off the car. I took the car that afternoon to my personal mechanic who has been in business longer than the manager has been alive. My mechanic said yes the tire have some wear and tear I would recommend new tires in the future but they are well in the realm of passing inspection tread depth of 2/32 that NYS requires. My mechanic said I should return to the location the next day speak with them about re running the car and tell them they shouldnt have taken off my sticker. I did return the next morning I told them they should have not taken off my sticker I was told that is the law. (Its not because I contacted NYS and they told me the sticker should have not been removed) I asked for a failed sticker or temporary they told me they dont have to give me one because it failed for tires. They stood behind their stance of its the inspectors judgement. Then they told me my mechanic is likely someone who just passed cars and probably gets fined. So as I said earlier I had contacted NYS I told them I believe my car was failed intentionally so they can try to make a sale, I asked if I could get the car reran without repair they said yes and I did.Guess what it passed with out repair so Monday morning the complaint paperwork along with Mavis fail paperwork and my pass paperwork will be going upto to the state. Its convenient that a tire shop failed a car for tires and then tried to make $1100 on a sale. I also filled out the Mavis customer service survey and reported this. Unfortunately for Mavis they lost me as a customer as a whole, I will never return to any location as my brand loyalty and trust is gone.

Willy at mavis was amazing ! I came in with an unexpected flat tire and they did not charge me to fix it !!! I highly recommend this Mavis syosset location .

Outstanding service from Willy and the guys at this Mavis Tire location in Syosset! Thank you for getting my car roadworthy once again and lickety split.Super Grateful for your professional and friendly service.

I replace my car battery here. And they also help me add tire air. Very fast and professional.

Happy

Amazing