NTB Tire & Service Centers in Charlottesville (Long St), VA

quick and kind service!

Today, I had some work done on my vehicle at this location. I would like to complement "Frances" and "Ted"--both employees greeted me, and they kept me updated about the service of my vehicle. My vehicle was serviced in a timely fashion, and it was returned to me in the same clean fashion. I really appreciate the team's help.

Very solid, no-nonsense place to take any car or truck. Our vehicles are high mileage - we want them maintained correctly but not to be upsold or scared into doing unnecessary things. Chris and his team at NTB/Mavis do a great job explaining what's needed, what's not, and how much it's going to cost. It's easy to make an appointment online and be able to get in and out quickly.They're open on Saturday AND Sunday which is unheard of in Cville. Have been going here for years and intend to be a customer as long as the current management is in place.

Hands down the worst company you could work for they claim to be the best but would the best really instruct management to hide shop tools and supplies on customer tickets because they are too cheap to fix or replace anything so the resolution they have is to make the customers pay for it i know for a fact that most tire rotates dont get done along with 90% of the time the techs dont even get tickets on what they are supposed to do they are handed keys by the managers and told to pull it in with no explanation as to what to do with them management is a joke all the way up the chain if you like your car stay away from this shop the only competent tech in the shop is kaleb and god forbid they lose him they wont even have enough tools to do brakes so im sure more charges will be added on the customers

These guys really came through in the clutch. Work with me every step of the way.

This place is pretty awesome! Got me in when I called on the way at 5:30pm and got my front end aligned within an hour (and my front end was in pretty bad shape after just having the whole front end suspension replaced), so nothing but good things to say from me!

Chris the "manager"(I assume) is AWSOME! I am from out of town and my car broke down. I spent all day fixing 2 broken coolant lines and my car was still over heating ?? SMDH. Turned out it was only low on coolant. They added some water just to help me get home. AND DID CHARGE ME A DIME.I RECOMMENDED THEM 100 PERCENT!

I absolutely recommend NTB to anyone who likes amazing service at a fair price. I brought my vehicle in with an emergency tire problem. They quickly and courtiously helped me, and charged me a reasonable price. I was so surprised because I'm so used to car business taking advantage. Not these people. Now they have a customer for life.

Joey the Assistant Manager and Ted the Shop Manager were fantastic!! They were slammed and still got my car in quickly and done an excellent job!!Thank you. Kristi

I had a slow leak on a tire. The people at NTB were friendly and knowledgeable. To top it off I was in and out in a little over an hour. I highly recommend using these guys!!