NTB Tire & Service Centers in Columbus (2385 Silver Dr), OH

They got my tire fixed right away! The gentleman at the desk was very nice.

Had a nail in my tire. They made it quick and easy to get it taken care of

Came in for a free tire rotation, it took 2 hours and they charged me $100 for 20 lug nuts

Jacob and James helped me out in a pinch! Got me done very quick. Definitely gained more visits from me!

Very nice staff. Were quick and tires were affordable. Thank you!

I had a very great experience I was there for like 15 minutes and they figured out what was going on with my sisters car and Ive been going to everybody and getting told different things and its never been correct I highly recommend.??

NTB Silver Drive has done great for me in a pinch not once, but twice in the last week now. After a tire unexpectedly needed replaced, they were quick to get the one I needed delivered and on within less than an hour and a half. Then, after a suspension coil snapped, they fit me in very quickly and their mechanic has been very knowledgeable and kind

Walk in to get front wheel aligned & telling shop we had parts replaced on front suspension. Tech said $152.99 4 wheel and gave %15 that price. After they inspected and diagnosed suspension told by Jacob springs broke on rear suspension & he suggested not to align if getting them replaced. We directed him to only perform a Front end alignment where we had replaced parts (tie rod inner & outer). 10 minutes after older gentleman pulled car out of bay and skinny dark hair guy ran me up, I paid by credit card talking whole it process charges and didn't realize until Left Silver dr shop they Overcharged me $171. Front end only and invoice only stated wheel alignment with second page mentioned the broke rear springs. We called shop speaking with Eric & then Jacob who called us back after 1 hr and he mention having a work order on all 4 wheel alignment. He lied stumbling over fact not on my invoice it says that and we only authorized him to align Front. Also second page had a different price and I did not sign anything to authorize work. I do not care for them and will never use them again asking to get $80 of my money back. This is still unsolved and I will go to their corporate office about their services and illegal practices.

My experience at this NTB location was outstanding. It was easy to see how well run this location was, the workers were super nice and FAST, the management (Jacob) checked in with me as well. They made everything easy and transparent. Ive had many experiences at many different establishments and this one takes the cake. Ill be going back for any car related situation in the future for sure.

They told me what my 13 year old Subaru needed but nothing extra. Wonderful service and let me know about/use a coupon that I didnt even have! Also very reasonable pricing. Will only be coming here from now on!