NTB Tire & Service Centers in Hampton, VA

I purchased 4 tires here a few months ago . The Manager Redd was amazing. He definitely knows everything tire ! He recommended a more aggressive tire that would not not increase noise level in cabin. I could not be more pleased. I returned today and got new tires for my wifes car . Foster helped me pick the right tires for her car and Redd came out and immediately remembered me and we spoke for a bit . Both Redd and Foster make this a special place . I could not be more pleased.

I scheduled an appointment to have my rear brakes done, when I dropped my vehicle off I asked if I could get an oil change added to the service. Luckily I did this because upon examination of the under carriage the tech noticed an oil leak to the pan and the valve cover gaskets. Obviously this was going to add to the bill but it was a critical issue which need to be addressed. The manager gave every discount possible to minimize the impact. They completed the service and when I picked up my vehicle the following day, the manager showed me a small rubber o ring he replaced due to a small antifreeze leak. At this point I was blown out of the water at the attention to detail and customer service. A lot places would have ignored it or jacked the price up. If I could give theses guys 10 stars I would. Thank you!

Did not perform services that I was charged for... refused refund

Ray, manager, & staff were very helpful in getting a matching replacement tire for one suffering a fatal puncture. They were prompt, actually got replacement on earlier.

Great service and excellent quality.

Been here twice. Great service both times!

Quick and efficient work

BOTH MANAGERS WERE GREAT

Excellent service

Excellent customer service and pricing that beats most competitors.