NTB Tire & Service Centers in Culpeper, VA

Came in last week with a screw in my tire, which turned out to be two screws. LT made sure the new tire got put on the rim and didn't try to upsell me at all when I told him we would put it on ourselves. He also gave me multiple options for tires that were in various price ranges, not just the most expensive.They also did a great job fixing some things on my husbands car that they found during his inspection.The work they do here is top quality and done in a timely manner, every time. I've taken my car here for different reasons over the years and I will continue to do so!

Arrived before 8am opening, when I went after opening i was greeted by I believe Sean. He had taken the initiative to look outside and survey those who had pulled up for potential work. He had Entered my license plate and knew my vehicle information. I was very impressed. What a great way to get started.I had come in to get a tire patch,balance, and rotate. The technician let me know that the two back tires were very thin on tread. I pretty much knew this. But not to What extent.Either way, I was super impressed that I was received well without an appointment and everything I needed done to my company truck was completed. The really great thing is that I got two new tires, a balance and rotate without an appointment and I was out in one hour.That is freaking amazing and I am so thankful because it made my entire dayThank you so much

LT was GREAT! My brother and I were having trouble getting a transmission fluid level plug out so we called up NTB and LT told us to bring it by and hed help us out. it only took him a few minutes and he told us he wouldnt charge us. He really cares about his customers and just loves to help people out. Excellent customer service

Heh you guys were so good to us! Traveling from Palmyra back home to Pennsylvania we drove into a washed out road and got a flat. By chance, we pulled into the parking lot of the Open Door Baptist Church to assess the damage. It was about 3:30pm on a Sunday. Good luck trying to get roadside assistance! Some ladies from a Bible Study that finished eventually came out. One of them even offered to change the tire! They suggested we try NTB about a mile up the road. It was now a little after 4pm and NTB closed at 5pm. We caravaned with our emergency flashers and drove into NTB. What great help you guys gave us! First the wheel lock key was missing so you had to use a special socket. Then they put air in the tire which seemed to hold but there was a big dent in the rim. Then they mounted our donut and found a replacement lugnut. A little after 5 we were on our way to a sisters house about 125 miles or half the way home. Heh I sincerely mean it when I say that when I get to my Lords heaven and I see angels in blue overalls with lots of tatoos, I wont be amazed because Ive already met some at NTB in Culpeper??

Today 3/12 I had a tire with a nail in it. The tire was going flat so I pulled into NTB in Culpeper. They said it maybe an hour before they could get to it. I had an appointment at UVA imaging, they were so nice, they offered to take me to the appointment and pick me up from the appointment when I was ready. The gentleman that took me was LT. He went above and beyond expectations. They are excellent in customer service. The car was ready when I returned. I highly recommend NTB. I am from another county but will be doing business with them when I need tires. Thank you for making my day a little less hectic.

We worked with LT to have service done on our car couldnt be happier with him explaining everything, the service and the price. NTB has been our goto place for years and will continue to be in the future.

I had an excellent experience and everything was perfect. Good management.

Pulled in without an appointment to deal with a leaky tire while on a road trip. The manager was excellent in working us in, and allowing us to bring our dog into the lobby while we waited. Fine service!

I had an appointment for oil change and LT called me to see if I wanted to bring my car earlier, which was way more convenient for me. He is knowledgeable about German cars and he was very helpful with my Audi. The customer service at NTB is top notch! Our family will continue to have our cars serviced here.

Highly recommend! Loved Lt and Shawn, they were so personable.