NTB Tire & Service Centers in Frederick (Kingfisher Dr), MD

My experience was great!!!!! The customer service was 100000/10. They have fast service and have reasonable prices. I will be coming back. Thanks again guys!!!!

The worst experience I have ever had! I replaced all 4 tires from NTB in 1701 Kingfisher Dr, Frederick, MD, 21701 on 2/25/25. I paid for the 4 tires, labor, and alignment, but the alignment wasn't done after I picked up the car. I drove from work to drop the car off in frustration! After they called me to say that the alignment was finally done, I went to pick up the car, and to my amazement, the car developed another problem! My 2017 Camry had the vehicle stability control sign on, which wasn't on when I dropped it off. The assistant manager and the workers seemed confused as to why vehicle stability control sign was showing. And now I have to take my car to Toyota Darcars Frederick to fix it. They either intentionally created the issues or didn't know what they were doing!!!

Exceptional service

What can I not say about the service that Omar & team provided me over the weekend. Customer service was amazing, they were quick to get my car in to repair a damaged tire and they were thorough in helping identify an additional issue with another tire that would have cost so much more trouble for me if it were not found timely. Thank you so much for his team taking care of me & my vehicle! I will definitely be using them again in the future!

The gentlemen were extremely polite, friendly, and caring. I asked the one gentleman to put my keys back on my ring since I have trouble with my fingers and he was helpful to do it. I've used NTB before and I'd use them again.

Omar was the sweetest, most polite man when he called to inform me of car progress. I would definitely go back they treated me kindness when I couldn't get my car key ring back on James did it for me, without grumbling or complaining. What a welcoming place. Marcia Pennington

Top notch company

Always on point and looks out for the customers best interest.

Fast Friendly service, Quentin did an amazing job with my vehicle. Greeted with a smile as I entered and extremely happy with great customer service

Customer service was great! I needed four tires, and the technician was awesome, even ran the heat in my vehicle before I got in (a very cold and windy morning). Highly recommend!