NTB Tire & Service Centers in Mesquite, TX

Very nice customer service and time efficient after I had flat tire. Was in and out and they also checked on other needs for me

Everyone provided great service!! even tho I was being difficult?? theyre respectful, patient and professional

Im new to Dallas, and this is my first time at this NTB location . The staff was so amazing and the customer service was top tier. Whitney, Demeke, and Noel were super amazing and made sure we were back on the road safely.

Whitney was very kind and got me in and out very quickly. I highly recommend this place if you want to get quick service and the best price on an oil change and tire rotation!

Never come to this location. As part of purchasing new rear tires for may vehicle, the technicians attempted to do an alignment. While doing so, they stripped the threads of the tie rod which caused the entire piece to come loose and separate while driving down the road. Then after taking my car back for them to review it, they attempted to make it my fault since I had an independent technician weld the male and female ends together so that I could drive the car far enough to figure out what needed to be done.

Update - 4/30/25This location is our favorite and NTB is the only place we go to for oil changes and tires for our vehicles for many years now.The staff is friendly, courteous and knowledgeable!Alex, Robert, Ray, David and So-fi are all great and they very customer focused. Make sure to check out NTB in Mesquite - great customer service.I stopped in last week to get some new tires, oil change, etc., at the NTB in Mesquite which we have been long time customers of.I was greeted by David V. who was very welcoming and nice. David pulled up our account and we looked over the tire options for my vehicle and he provided his recommendations.He got everything setup for all the services we needed and we left our car in good hands with David.David V. was very knowledgeable, had a positive attitude, he was patient, customer focused, detail orientated and displayed great customer service skills not only with me, but with all the customers he encountered while I was there and those he spoke to on the phone. David did a great job handling our service request needs.Alex and Ray at this location are great also, they are very detailed and customer focused too.Please commend David V. at NTB Mesquite for an outstanding job and for being a great example of top notch customer service. We are long time customers and will definitely continue to come back to this location. If you go to this location ask for David V. and you will not be disappointed.

Whitney was very approachable def will be coming back

Everything was fine. Wendy provided exceptional service

Ive been coming here for years and now Im sorry to say that this place is not like it was before, very disappointing! The staff upfront are great except for the older man with grey hair, he was very rude! He couldnt even hand me my keys back after I told him that I wouldnt buy a part from here instead he took the long route and handed my keys to another worker so the worker could hand me my keys very petty If you ask me lol, but when it comes to working on your vehicle its just lousy & they dont seem as confident! I came in today for a wheel alignment, wasnt so busy right? It took them 2 hours to bring my vehicle in! While I was waiting in the waiting room you see them eating in the back, working on a vehicle then taking a break (I saw the guy do this about 10 times) saw a worker leaving the white vehicle hes been working on since 10am to work on other vehicles that different workers brought in, it is 1:30pm and hes still working on that white car and I still dont leave! A simple wheel alignment costed me 3 hours! Outrageous! I wish NTB was like how it was before! Moreover, they checked me out and gave me in hand my receipt with someones private information including their home address. NTB you gotta wake up, this is not okay! This was the Mesquite location

The experience at NTB was amazing, with fantastic service by Whitney. Being greeted with a smiley face and a warm welcome, she asked me what I needed and provided options from someone that is out of town she made it easy and comfortable for me. I have friends in the area so I will definitely be recommending them about your company for future services. Absolutely fantastic.