NTB Tire & Service Centers in Hyattsville, MD

They lied about my car alignment! I have a Lexus that I just bought it was lowered and I needed an alignment. When to their shop got charged 100 dollars just for them to almost do nothing the car didnt feel like an alignment was done. I asked they why he say cause my car is lowered so he cant get it right he told me to raise the car come back when I do and he will redo the alignment without any additional charge! 3 month later I raised the car higher and it took that long cause I was in accident and I needed to get the car fixed. When I called them they gave me an appointment and I drove 35min to their shop just for them to say I need to pay again. And the moment I started speaking about my car being lowered he was acting like he wanted to throw the key back at me shaking his head and saying we dont work on lowered car. They why 3 months ago you took my money a worked on my car when it was lowered? Basically scamming people. And he goes like you have to pay another 100$ to get the alignment. People in that shop really dont care about what they do they never great gusts when the come in they never smile like the carrying the weight of the world on their backs. Thats my experience with NTB at 909 Chillum RD. You want to make it up to me refund my money or get my car alignment done right!

I had a great experience with NTB! I did not carch the service advisors name but he took great care of me! I was stressed when I walked in but that waas alleviated the moment they began helping

Put air in my tore

Rod and Henry were very professional and took care of me and my car!! Definitely will be back!!

I would start by saying that the staff are incredibly nice! This review is not a reflection of their effort or work but a reflection of the product they have to sell and the system they work in.I bought four new tires and breaks last year from NTB. I was outside of the warranty by a few days when I came back to deal with an issue on one of the tires. Additionally, the brakes on the front were completely worn out after 20k miles. Something about the way that the brake pads and rotors were not meant to go together but in NTB sold them together. They also said the brakes and rotor were not covered under the warranty. Unfortunately, they couldn't help me in any way. I could not be more disappointed. The man running the front office tried to give me what discount he could on the parts and labor but it was still far more expensive than my local garage, who's been doing my work for the past year.Ultimately, NTB is the McDonald's of tires. Goes down fast but you could get better things for cheaper prices by supporting local business.If you want a place that will leave you feeling slightly sick at the end, look no further than NTB

(Translated by Google) Personally, very friendly and quite detailed in explaining. I'll be back for more when my car needs it.(Original)En lo personal muy amables y bastante detallado con explicar. Regresar por ms cuando mi carro lo necesite

Charles at NTB is the best salesperson at the Chillum-Hyattsville location. Charles has been taking care of our vehicles since 2017 and has been honest and courteous. Thanks

mr Rod has been very knowledgeable and helpful

Came in for an Oil Change on a Monday afternoon. Staff were very friendly, helpful, quick and efficient. Certainly the best experience Ive had getting an oil change in the DMV.

It was amazing! The whole team was awesome. Thank you!