NTB Tire & Service Centers in Pasadena, TX

I understand stores have operation hours for a reason. But unfortunately I was left unassisted and basically turned away this morning. I woke up with a flat this morning (2/27/25) and had no way to air up my tire. When I typed tire shops into Google ntb pulled up with an 8am opening time. Hopeful that as many businesses do. They would be open early. Driving down Fairmont i noticed the doors were open. I pulled up and ask for assistance despite the store hours. A gentleman greeted me and said we don't open till 8. I asked for an air hose to air up a tire. Something that is less cumbersome than turning on lights. He said they didn't open till 8 and didn't have a hose long enough for me. I mentioned that I had my own hose and he said. Unfortunately he still could not help me and that I would have to wait till 8. Thankfully walmart was open. I simply drove across the street. I was greeted favorably and was ask what I needed assistance with. Without hesitation the service tech said pulled my trailer around. As I did so he was waiting for me with hose and air check in hand. Fortunately I had my own supplies. But I did not need them. As they were provided with a smile. I will definitely make walmart my go to tire shop if I ever wake up with a flat or have any issues that ntb can not help with. Walmart offers many of the same services and are open earlier.

I love coming here it's a very friendly place and you feel welcomed the only place I trust with my car

I came to this place after searching for a shop and based on the reviews I decided to give them a chance. As I was parking I was immediately greeted by one of the technicians, Preston who was very attentive and showed concerned as I was explaining to him my dilemma with my headlights. I was welcomed to come inside the building where the store manager assisted me and quoted me for the headlight replacement. The whole experience at this location was warm, welcoming treats their customers with respect. I'm glad I came this location for help, after reading that they do all kinds of services outside of tires. NTB Pasadena had gained a customer.

Nelly & Julian Did A Awesome Job Definitely Recommend

Great service, Bonnie was very helpful!

Wonderful every time I come. Recommend this place

Love bringing my car here for services. Preston is very educating and thorough in explaining any issues with my vehicle. Nelly the store manager was very sweet and welcoming! Will definitely be coming here from now on!

Everyone there was so nice and professional. They got my car done and out so fast. Definitely recommend this place!

Bonnie is always great! She's super helpful and keeps me informed about my car.

Nelly provided excellent customer service. Thank you for your service, I highly recommend this location.