Melvin's Tire & Auto in Seekonk, MA

On 2-12 I had brought my car in for an oil change. While I sat and waited for it to be completed I had people bringing in cars and walking out before me. When asking they apologized saying the order paper was misplaced and that my vehicle would be completed next. Once my vehicle was completed I drove home and on the way home I was getting a weird oder in my vehicle. My boyfriend got out of work came home to look at it, and found the oil cap was never put back on. This resulted in everything being covered in oil. When bringing it back to them and saying something they told me the cap was in fact put on. After my boyfriend said no and he was a mechanic they changed the story and said maybe they forgot it. They wiped stuff down and refilled the oil. As a result there was still oil all over and we ended up having to clean it ourselves.In an urgent situation on 4-8 with a tire that was going flat I brought the vehicle in. I told them that the valve stem covers appeared stuck on and they told me they would most likely have to replace all four valve stems, which I agreed to. When coming back to pick up the vehicle they gave me a list of things that needs to be done. Which I don't even know if I believe them, and I will be getting a second opinion. On 4-10 after a few days went by I remembered that I didn't see the key in my vehicle for the locking lug nuts. Upon going to look for it I realized its not the vehicle and then realized that the locking lug nuts were no longer on my vehicle and were replaced back to my normal lug nuts. When calling we were told they were not on the vehicle. They told me to come in and they would take care of it. When I went in I was still being told that they were not on the vehicle. When I pulled up a picture of my vehicle and zoomed in and the saw the locking lug nuts on the vehicle in the picture they immediately changed there story saying they must have accidentally got put on another vehicle. They gave me a new factory sealed package of locking lug nuts which they offered to put on, I refused as they will never be touching my vehicle again. When asking where my original ones went, and why I wasn't informed at pick up about this. The guy said i'm sorry and that he wasn't there that day. When I said he was the same guy I paid at pick up, he just looked at me and said sorry.I will NEVER be going back here you've lost my business. Don't bring your car here if you want it done correctly.

RUN AS FAST AS YOU CAN FROM THIS PLACE. Staff was rude to me and my fianc caught staff in a lie. First time we went, they forgot to put the oil cap on after an oil change and a lot of the oil came out. The second time we went, they took the Locking lug nuts and replaced them with normal one and claimed there was never on on the vehicle to start with. We had a picture to prove it did have them. Also claimed my fianc needed over a grand worth of work after I looked over what they recommended I realized that multiple things that they recommend were replaced less than three months before I checked what they recommended giving them the benefit of the doubt All still brand new and completely fine. Told my fianc she had no clue what she was talking about manger call me a moron and that knows nothing about cars (I am a mechanic of 5 years) I will never come here again.

Took almost 3 hours to plug a tire wouldnt recommend going here unless you want to wait forever

I called to have a tire repaired - Pete was helpful and able to get me in right away.

Peter took my truck right into the shop. Quick and easy experience. Thank you!

A very trustworthy and helpful shop. The staff are friendly, able to answer questions, and offer fair prices. A highly reliable repair shop!I had my Tesla tires replaced here.

Pete, Mike and Brandon helped out with my oil change and tire rotation. I had amazing customer service and help! 100% recommend.

Got me in and out in an emergency situation same day. Great service.Updated: Same thing. Fast service!

I left my car there on 3/26 for brakes and said I was going to pick up my car around 2pm. I called around 12pm and they said itll be done by 2pm. I come in theres bays full of cars. My car wasnt even in and the cars that where there wasnt even being worked on. I typically love going here but recently the wait times are out of control !!!!

I had great service today! Dwayne, Pete, Bill were wonderful . Very helpful and polite!