NTB Tire & Service Centers in Spring, TX

The whole visit from start to finish was a success. The Manager, Zack, was phenomenal. They were honest about what the problem was with my car and gave me a cheap and easy solution when they COULD have charged a TON more and sold me things I didn't need. That kind of honesty is rare and valuable. We'll be back over and over.

Great service

Ed was the best, found my tires while I worked on their racks. Come see these guys ??

I had a good experience ! Very nice ??

Ed and his team where awesome, and we will be back. Explained the needs of the store

Great service

Mike and Ed took very good care of me, as the last time.

Mike was great! Great service!

I had two nails in my tire so I went to NTB walked in and Mike was right there to great me. I told him my issue and he quickly set my car up to get looked at. I had a really short wait when Darrel came out to show me the nails that caused my issue and a quick easy but effective solution to getting my tire fixed. Thank you for the easy in and out fix and your positive energy!

If I could give this NTB location ZERO stars, I absolutely would. This was by far one of the worst and most dishonest experiences Ive ever had with any automotive shop. From the very beginning, the call center completely misled me on quotes for tires and services. They promised one thing, but once I got to the location, the story completely changed different prices, different requirements, and zero accountability.Had I not been alert and asked questions, after they put regular quarts of oil in my car instead of the full synthetic I specifically requested something that could have seriously damaged my engine over time. Thank god I made them change the oil and filter out AGAIN. Its clear they either dont know what theyre doing, or worse, they simply dont care about the safety of their customers. Either way, its unacceptable.The condition of the building itself should have been my first warning: outdated, poorly maintained, and dirty definitely not the environment where you feel confident trusting your vehicle or your money. I spoke to both the so-called general manager and a manager, and after being promised a follow-up call to address the situation, I never heard from anyone again. That tells you exactly the type of operation they are running: take your money, ignore your concerns, and move on to the next victim.If youre looking for honesty, transparency, quality service, or even the slightest bit of professionalism this is NOT the place. Save yourself the stress, the money, and the potential damage to your car. There are too many other reputable places that value their customers. I will never step foot in this NTB again and strongly urge anyone reading this to stay FAR away.