Mavis Discount Tire in Carmel, NY

Lack of leadership shows in the form of poor service when we fail to choose the right employee to represent us. Professionalism should be shown to every customer w/o exceptions. I came in for an inspection. 1hr 30 mins later I was told my car needed 4 lights and change of tire. He (jose)also recommended multiple other things. I made a phone call in my native language and w/out hesitation not knowing my decision jose changed his tone aggressively and demanded i still have to pay $21 and I'll still fail. Supposing . I rather do business else where. It's the aggressive tone. I mentioned it to him. Yet with other customers that looked very different to me he continued with a different and friendlier tone. Disappointed and embarrassing for me.

Service was Great

I got a flat tire on Sunday. I was in a jam. Luckily for me there was a Mavis near me. Stephen and Rob were phenomenal. Rob took my car in right away and told me I shouldn't worry about anything. He was right not only did they replace my tire but the also checked all my tires and gave me recommendations. Stephen explained all that they did and I definitely recommend them to all.

Very good

Great and fast service, friendly staff. Wouldnt go anywhere else for my car needs.

Great service, very happy.

Briana was very kind and professional as well as her team. Thank you Carmel mavis

The new management at this Mavis exceeds expectations!!! Briana is amazing!! Her right hand man steven is amazing as well! Come to Carmel Mavis!!

Very nice!

I had brakes and an oil change done it took 1 hour great people and great customer service 10/10 recommend