NTB Tire & Service Centers in Dayton, OH

Shawn and Brett provided great service and made the process easy

Bret was great customer service and work was awesome.

Had a great experience, was in and out in no time and Bret that runs the front desk was super friendly and knowledgeable!

Shawn was super helpful & friendly. Got me in & out quick! 10/10 service was amazing!

Looking for a place with kind people this is the shop they listen to you and the crazy sounds your car makes they find the problem and fix it with flawless time definitely will be back with my car so amazing and delightful such sweet hearts work at this location

I had set an appointment at 9am the day before for warranty work on a front-end alignment. The rep said it would take about 45 minutes. Another rep was on duty the day I arrived and didn't check their computer about why I was there. He put two customers ahead of me. By this time, I'd been there for 2 hours! As I was sitting there, I heard him constantly rip people off with outrageous prices. Then I voiced my concern about the wait. He said, "they are pulling you in now." Which was a lie because I was staring at my car and I didn't move for another 15 minutes. So after they looked at it, they refused to do the work and came at me with an outrageous list of things that needed to be repaired, and on the list was another full priced alignment! I was still under warranty! So, I caught the actual mechanic when he pulled my car out. He said the part is only $60 and fairly easy to replace. The rep wanted to charge me $595 at least 3 times what another garage would be! Then he had the audacity to try to charge me $24.95 for the front-end alignment check, which was covered under warranty!Their sign says the lowest price in town. That's a massive lie! Don't ever go to this garage! They are liars and stealers.One lady was charged $25 for a tire plug. Hey lady, it's only $10 at Neace Tire on Valley!My honest feeling is that they DIDN'T do it right the first time and broke the ball joint. Now he wants $600 to replace it. So, at $60 for the part and $149 for labor (their posted rate), why did he quote me 3 times that? This place is truly a clip joint. Avoid at all cost!

Ive had horrible luck recently so Ive had multiple trips to this location in the past couple weeks. Every interaction Ive had here has been great. The staff work very quickly to get you in and out as fast as possible and Bret kept me updated every step of the way.

Fast and friendly service. Not pushy towards buying other services. Would recommend to anyone.

"I had a great experience at N T B in Huber Heights on Harshman Road. The staff was incredibly friendly and helpful. The service was quick, and I was really impressed with how fast they got everything done. I got new tires at an affordable price, and they are reliable! Highly recommend checking them out. Be sure to ask for Bret he took excellent care of me!"

Came in to have turo maintenance checklist completed. Bret helped me out with everything. completing my checklist for all three of my vehicles quickly and professionally. Already planning to return for future business.?? Thanks Bret!