Mavis Tires and Brakes in New Bern, NC

Helped me patch my tire within minutes! Great customer service.

Im sure Im not alone, you get in your car with your list of errands and realize one of your tire pressures is abnormally low. I showed up at Mavis without an appointment and needed to wait with my car. I didnt have to say anything, Sherman knew to take care of the wheel, they are out of production and not easy to get. He repaired the tire and had me on my way soon enough. Much appreciated. I'll be back.UPDATE: The new tire install did not go as well. A machine was used that was not well suited to my wheels. I will be having them refinished elsewhere. Wheel balance was done well.

I had a great experience at Mavis Tires & Breaks! The were efficient, super honest, and got everything on time. Ill definitely be coming back and recommending them to others.

Had a wonderful experience here! They were busy but we're very knowledgeable and helpful. My car was barely running when I got it there and they turned it around fully in less than a week

Customer service experience could be better with the waiting but the car care was solid. I'll bring my Chevy back again

In September 2024, I had them replace brake pads & calipers on my 4Runner. They did not torque down the bolts for my front right caliper. While driving, the caliper slipped halfway off, causing my wheel to lock up and swerve off the road. The wheel, caliper, & other components were damaged. I issued a chargeback & they replaced the damaged equipment & poorly mounted a new caliper with improperly sized bolts. I took it to a Toyota Dealership to get a new wheel, OEM calipers & pads mounted. Months later I went back to the Toyota dealership due to hearing squeaking coming from my rear brakes. Turns out, the Mavis technician also forgot to install the rear brake pad shimmies. Poor quality work & unsafe practices. Mavis Corporate was no help with this issue & I was -$1,300 out of pocket to fix this issue. Up yours Mavis.

Recently moved to New Bern from Long Island New York. Have been using Mavis Tires there for years. I had a nail in my tire and was able to get an early morning appointment at Mavis on Hwy 70 New Bern and they had me in and out in a hurry. Could not believe how nice the staff was. Service was even better than I am used to at Mavis. Will be back for sure.

Mavis Tires & Brakes came to my rescue when I need help with a flat tire. I rolled in with a tire that was going flat and they took my truck back right away and found a leaking valve stem, replaced it and got me back on the road within 30 minutes. You just cant find that kind of service these days so Id like to thank Mavis and their staff for their kindness and help when I needed it. I whole heartily recommend these guys if youre looking for service on your vehicle. Super friendly and professional place!

I just came here directly from the Toyota dealership and could not have had a more night and day experience. Much friendlier customer service, better prices, and faster, too! Thank you to the friendly and professional staff for treating me like a human and not a chance to profit.

Extremely professional, quick service and helpful with all questions and concerns . I will be returning! Thank you