NTB Tire & Service Centers in Houston (Richmond Ave), TX

Great customer service

Demarco and his team is the best

I was greeted and taken care of immediately by the service representatives. The service was outstanding. Service and repair was very quick. Highly recommend NTB.

My go to place for batteries and oil changes although this time it took longer than I thought it would for the car battery replacement.

We know you are there for us and highly recommend this location for not only excellent service but also friendliness and professionalism.

Dont waste your time making an appointment. Made one and got here at 11:30am. They said it would take about an hour to complete a balance and rotate. Went across the street to have lunch.Came back and still sitting here waiting at 1:45pm. Will get my tires from Discount Tire from now on. Service is much quicker.3/17/25Decided to give this place another shot a year later since I still have the tires and warranty purchased from NTB. Richmond and 610. Nothing has hanged. Had an appointment for 9am this morning for a nail in my tire and a balance and rotation. Showed up at 8:40. Waited until about 11am and decided to ask whats going on with my truck since they hadn't brought it in the lift yet. Front desk mentioned a guy from corporate (Mavis) is there today changing a bunch of policies and protocals so it was taking longer. Finally around noon the desk guy walks in and said they located the nail but they can not repair it since the tread was too low and I needed to buy a new tire. I bought the tires 2 years ago and theres about 30k miles on them. I said leave the tire as is and I'll get it patched somewhere eles or use Fix A Flat since it was a very slow leak. About 10 minutes later he said my truck was ready. I asked where they rotated the tire with the nail to, and he walked outside to ask the tech. Walks back in and says they haven't rotated the tires. Told the guy I can't wait any longer and just bring my truck around so I can leave. 3.5 hours wasted on my day off for this bs again. I can't wait until these tires are worn so I can go back to Discount Tire. That's twice.Never again. Worthless.

Went in to get my oil changed. Montrell helped me. He was professional, helpful, and knowledgeable. Everything was done quickly and the car was done when promised. Ill definitely be back.

Good and thorough service. The guy I was working with was very helpful and knowledgeable about what my car needed.

Great fast service!

I received such amazing service at NTB! The guys especially Montrell were so friendly and helpful in their recommendations and service! And to mention the service was fast! Im always coming back this location!