Mavis Tires and Brakes in New Castle, DE

Noah and Jordan were helpful and kind. Fixed my tire quickly. Thanks a bunch

The Newcastle Mavis is awesome. Friendly staff that is willing to work with you.

Jordan took great care of me and vehicles needs. Will be returning anytime I have issues with my vehicle.

So today we went to our granddaughters opening weeball game. As we parked, we hit some metal spike on the ground. Unfortunately, on our way home, we had to drive to Mavis tire on dupont highway. Jordan, was great, he helped us with our tire, was very helpful and friendly. He made us feel great. We had purchased our tires there, we had warranty. So glad we were right up the road when it happened. We did need a new tire, but the service there was great. Jordan was excellent, I would recommend this place for all your tire needs.

Services was nice and polite until they charged me double for a single tire that I had no other option but to buy. Would not recommend.

Thanks for all the fast help Noah! I walked in without an appointment and was taken cared of with ease!!

First time here and will return Jordan was awesome and staff.

Stellar service from this Mavis. Thank you so much Jordan and Noah!?Ive never written a review but this one is very well deserved..?I was having bad vibrations from the front end of my car while traveling down I-95 for a wedding. Ive used Mavis before, so looked for one along the route. First one I went to was awful - the dude knew we were in a tight pinch but didnt make an effort to listen/ care. I walked out - kept on going down the road the vibrating in my car got worse. I pulled into Mavis in New Castle, DE, feeling more desperate. They agree that it was likely my tire out of balance. They took a look at my car right away. Turned out to be more serious.About 3 hours til the wedding and still 2 hours away from the hotel so this was not looking good. Turns out I needed a new control arm plus a re-alignment. Ok - they said they can get me out in 3-4 hours. That did not sound bad but the wedding.. These guys called up and then drove me and my girlfriend to the nearest car rental place just as it was closing. Better service I have never experienced. Everyone that worked at the shop was so friendly and communicative about the process when I came back to get the car. So grateful for this frustrating situation turned easy breezy. Thank you again.

Always have a great experience at Mavis on Concord pike. Aaron is extremely friendly and helpful. Highly recommend Mavis Tires & Sales.

Man I gotta say, the service at the new castle location near the wawa was top notch! I normally go to firestone but I got sick and tired of the poor service there. When I came in to Mavis today it was like a breath of fresh air. I went there because I knew something was up with my brake pads but I wasnt sure what. They were able to inspect my car, explain exactly what was wrong and why, order the right parts for my Lexus, and get the car ready to go at sooner time then they promised. This is definitely my go to spot from now on!