Mavis Tires and Brakes in West Bend, WI

Scott was extremely helpful. If you need anything tire related, you absolutely need to come to Mavis!! He got my tires ordered on the weekend They were here Monday. My car was brought right in and fixed. Very friendly and accommodating. 10/10.

Repeat customer. They took time to figure out the problem and cut me a great deal! Will come back again.

Great Experience, this is always our first stop. Everyone is super friendly and helpful, would highly recommend stopping here for tire and brake needs!

Great group of guys! They really took care of me with getting some tires changed and I will be back!

Stay away from this business, stay far away. I went in to this shop to have two tires mounted and balanced that I purchased at another store because they were able to get it done that morning. While working on my vehicle they said I need two new struts, sway Bar links and a bolt was broken on one of the struts. It would cost $800 to repair which included an alignment. I decided to go ahead with the repair. I waited two days for the correct bolts to arrive. When I picked my van they said the bill would be over $1000. I finally agreed on $919. I went to drive my van home and the abs light, check engine light and the anti skid light was on. They said they damaged a speed sensor. I had to come back the next day and they would replace it. When I got there the part was not ordered. I had to come back in two hours. While installing the sensor they damaged my lug nuts and said I had to buy new ones. I said no, you damaged them you replace them. Then they said they couldn't get the brake rotor off. They were going to beat it off with a hammer. Are you kidding me. There are special puller tools made to remove a stuck brake rotor. They did finish the job and the dash lights are off. These guys are hack mechanics. Very unprofessional. Please stay away from this place. They will screw up your car for sure.UPDATE: My van did not drive correctly so I had another shop take a look at the photos of the alignment screen that were provided to me. I was told the alignment was not done correctly. I made an appointment with another shop to have it done again at an additional $109. I have posted photos showing the results of there alignment. All the adjustments should be in the green area' This shop only adjusts the toe. that way the vehicle won't pull either way. Clearly we can see the caster and camber are not in the green area. This will cause premature tire wear. I suspect they do this to sell you more tires when they wear out.NEW UPDATE: Now my abs light is on again. I stopped by the shop so they could take a look at it. Shop now refuses to work on my van. I inspected the speed sensor they replaced. I found the wire was rubbing on the wheel. A hole is worn in the wire insulation causing it to fail. The mounting bracket was on the wrong side of the strut and the wire was not properly routed. Again a sloppy job. Very unprofessional.

They helped me with my car fast and for an affordable price Im satisfied with their honesty and service!! Thank you all again!! Thanks Scott, youre awesome!!

(Translated by Google) Wonderful experience I went to get helpWith 4 new tires and an oil and filter change and without an appointment they helped me quickly and gave me a great discount and it was quick, it didn't take long. They are a great team, I recommend them 100%.(Original)Experiencia maravillosa fui para que me ayudaranCn 4 gomas nuevas y cambio de aciete y filtro y sin cita previa me ayudaron rapidito y me dieron un gran descuento y fue rapidito no se tardaron mucho . Son un gran equipo lo recomiendo al 100% .

Jon n Ira n the crew at mavis really helped me out. I had a noise. They fixed my brakes quickly and for a cheap price. They also did a free inspection of my car. I felt safer after driving away. They were very kind and upfront. THANK YOU

Great service. Quick and professional.

My mom took my car in to get new tires that was very overdue and needed. Well it ended up being more of an issue that needed fixed along with longer time before it was completed. The manager, Scott was very helpful. He loaned us a car to get by until my car was finished. He called around and did everything he could to find a bolt (since one of the bolts broke off), they through on some free sway bars, and even gave us a discount! Im very please with the help they gave us and for going above and beyond. If youre wondering where to go for tires come to Mavis!