NTB Tire & Service Centers in Wylie, TX

Melvin and the crew was great to work with! Needed a tire repaired and they were able to get me right in which was incredibly helpful with my busy schedule! Was able to get the tire repaired really quickly and back on the road! Will definitely use again in the future!

I recently had to leave my car at the NTB in Wylie for a weekend tune-up, and I couldn't be happier with the service I received, especially from Melvin and Carlos. Knowing I was leaving my vehicle for an extended period, it was incredibly reassuring to have Melvin and Carlos keeping me updated every step of the way regarding the work being done.Their communication was fantastic. I received regular updates, which truly put my mind at ease knowing the progress on my car. What impressed me most was their careful dedication to my needs. They listened to my concerns and ensured that the tune-up addressed everything thoroughly.It's clear that Melvin and Carlos take pride in their work and genuinely care about their customers. Leaving my car for the weekend was stress-free knowing it was in their capable and trustworthy hands. I highly recommend the NTB in Wylie, and especially the excellent service provided by Melvin and Carlos. They've earned my complete trust and future business!

I recently took my truck to the NTB in Wylie for four new tires and an alignment, and I was thoroughly impressed with the service I received from Melvin. From start to finish, Melvin was professional, communicative, and went above and beyond to ensure my experience was positive.He kept me updated throughout the entire process, letting me know the progress of the work on my truck. This level of communication was greatly appreciated and gave me peace of mind. Furthermore, Melvin assured me that if any issues were to arise, I could return to him, and he would personally take care of it.Thanks to Melvin, Josh and Carlos!10/10

MELVIN TOOK GREAT CARE OF Me IN MY TIME OF NEED AND CARLOS TOOK EXCELLENT CARE OF MY CAR. Im back on the road with my sweet ride. THANK YOU NTB

Melvin is the absolute best!! I had a tire that needed a patch and was totally devastated when I saw how busy the shop was. I thought for sure I was stuck having to constantly air up my tire or get some fix-a-flat. But, much to my surprise, Melvin went out of his way to squeeze me in. He didn't have to, but he did, and I'm incredibly grateful!Melvin's willingness to help, even when he was clearly busy, speaks volumes about his dedication to customer service. He was efficient, professional, and got my tire patched quickly, getting me back on the road in no time.If you're looking for a service advisor who is not only skilled but also genuinely cares about helping his customers, look no further than Melvin at NTB-Wylie. He turned what could have been a stressful situation into a positive experience. Highly recommended!

Had to get my alignment done Melvin and Josh found that my stud on one of my wheels was broke. They were able to replace it. They warned me that my hub had a big slash in it from another shop trying to replace my bearings they offer fix it for a reasonable price I declined and now Im back. I appreciate them helping me out telling me what I needed. I just wish I wouldve listened when I had the chance instead of having to come back the next day good looking at Melvin and Josh! Shout out to NTB-Wylie!!!

I will recommend Melvin to everyone. Everyone is really sweet and take time to fix everything and answer all your questions.??

Melvin was able to get my car aligned in under 30 minutes!!!

Had a little trouble with on of my tires, Melvin was able to get a tire with the warranty. Out in 20 minutes!!!

Waiting a little longer than I would like, but the conversation with Melvin made it worth it!! ??????