Mavis Discount Tire in Lancaster (Columbia Ave), PA

Dylan who answers the phones is totally lost and doesn't know customer service, told me he said he told me about a part they charged me for that he did not. Manager is a decent person but techs and staff beyond him are lost. Communication about your vehicle doesn't exist. Charge you for labor and diagnoses but all they do is throw parts at your car, they do not diagnose anything. Don't take your car here unless you want to shell out money to replace parts that are not needed and even then good luck they will tell you something is wrong and probably is not. Terrible communication and service.

I have a performance car and was nervous taking it anywhere. Myke told me I would be in good hands and Mallory did exactly that. She walked me through everything there were doing to my car in real time and the team even gave me suggestions on how to beef it up! Highly recommend this place for your daily driver to your special rides!

Great timely service and GREAT prices. As Arnold would say....."I'll be baaack"

Came in needing help with stuck air valves. The tall guy there (I think he may have been a manager) took care of me real quick no charge and dropped a bit of knowledge ?? Been here before with my old car and it was the same. These guys are awesome ??????

Tire was.going flat so I went in and the manager came out to check it. Was very helpful and even when it he was very busy he didnt hesitate to fit my car in for the fix. Great Customer service and fix was cheaper than I thought.

The service was excellent and especially Mike He is really friendly

Great peopleDid not feel lostGood people

Friendly fun proffesional

Fixed car and problem was solved.

Everyones been working hard and getting vehicles out as fast as possible. They even take time to look over the entire car to make sure that there is no other issues.