NTB Tire & Service Centers in Lutherville Timonium, MD

I dropped my truck off at NTB to have four new tires installed. After the installation, they let an employee without a drivers license test drive it resulting in an accident that totaled the truck. They agreed to pay a sum that is barely enough to cover the remaining balance on the loan. And by way of refund as to not claim any real responsibility. Nearly two months later and I have yet to receive payment. Now I have two car payments and one car. ?? I've been on the phone with the Mavis headquarters several times. They always reply, and I wish I were making this up, "The check is in the mail"... The oldest line in the book.

I left my house to run some errands at about 2pm this past Friday and something didnt feel and sound right. I called NTB and they took me right in. Noel and Kevin (i think it was Kevin?) were friendly and absolutely fantastic. NTB patched my tire and changed my oil in just over an hour. Im beyond grateful. Thanks guys!

I had to have my oil change ASAP. I called the store and talked to the service manager, Kevin who was very gracious! He professionally accommodated my needs and had everything done promptly! Kevin is a great asset to your company. Hope I dont have to come back for any car-related issues, but if I do, Ill be certain to ask for Kevin. He made my day. Thanks a million and keep up the great mentality!

Kevin was awesome and friendly and helped me move quickly back to my day after getting a flat tire!

A staff full of talented techs and friendly and helpful staff. Id make my whole family come here.

Noel gave great service!

Noel was great! Great worker!

I literally only go here for tires. It's always the fastest place to get in and out and with the cheapest possible price.Kevin in particular was outstanding in all aspects of service ??I am training to become a GM of a very active restaurant. This experience was by far the best I've had in the 20+ years I've come here.Great job NTB! You guys are the best!

Jermaine, the technician, was very knowledgeable and kept me informed! I am pleased with the service I received today.

Had a nail in my tire and was in and out in less than 40 minutes. The service provided by Kevin and the rest of the team there on a Saturday morning was excellent, fast and professional. I highly recommend this NTB. They went above and beyond my expectations.