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Tire Shop & Auto Repair in Mount Pleasant, SC

1820 N Highway 17, Mount Pleasant, SC 29464
NTB Tire Shop & Auto Repair

We're Open!

8:00am - 6:00pm

843-305-5828

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Find the Right Tires

Tire Purchase

Wheel Alignment

Tire Repair

Tire Rotation

Tire Balance Check

TPMS Sensor

Store Details

Monday

8:00am - 6:00pm

Tuesday

8:00am - 6:00pm

Wednesday

8:00am - 6:00pm

Thursday

8:00am - 8:30pm

Friday

8:00am - 6:00pm

Saturday

8:00am - 5:00pm

Sunday

9:00am - 5:00pm

339 Store Reviews

4.6
1 - 10 of 339 Reviews

Kaitlyn H

13 hours ago

Editing my original review to reflect my experience.I came in for new brakes and shocks, expecting a routine service, but ended up dealing with days of back-and-forth and potential damage to my car. Friday, I dropped my car off at noon and didnt receive a call until 30 minutes before closing, so I picked up my car Saturday. Immediately, I noticed a rattling noise and called them. I brought it back, and after an hour, they claimed they couldnt find the issue and told me to return Sunday. I dropped it off at 9:45 AM, had to call twice for updates, and finally got a call at 3:45 PM. The rattling was fixed, but Will admitted that Dale hadnt screwed something on tightly enough. However, Dale was the one who checked it Saturday and told me he didnt know what the issue wascompletely frustrating. No apology was offered for the repeated trips and wasted time.However, the bigger issue arose after I picked up my car on Sunday. I had an airbag error, my steering wheel buttons stopped working, and my horn was deadissues that were not there before. I immediately called and was told to call back Monday. When I brought it in Monday, they suspected a broken clock spring and told me I needed to take it to VW.While I understand that clock springs can fail over time, it is highly suspect that this failure occurred immediately after NTB serviced my car. Furthermore, I have since learned that improper handling during suspension workincluding excessive steering wheel movementcan cause clock spring damage. Given the lack of care already demonstrated in the brake and shock installation, I have serious concerns about whether my vehicle was handled properly.As due diligence, I also called VW, who admitted this is a known issue with clock springs, so it could be a coincidence. However, given NTBs careless handling of my car, I am not giving them the benefit of the doubt I likely would have if my brakes werent such an issue.

Shane M

2 days ago

Either crooks or too dumb to work on cars, not sure which. Heres what happened:Back right tire was flat with a leak and this place is the closest unfortunately. My cars sensor is off so I check the pressure by hand with a manual gauge I keep in my car- its flat at 7 psi. Bring it in and specifically tell the guy at the desk its my back right tire and he even goes out and looks at it to confirm its flat.They tell me itll be an hour, but three go by finally I get a call and the guy tells me my back right tire is fine (the one thats totally flat) and its actually my front right tire that has a leak. I tell him to look again because I know for a fact the back right is flat as a pancake and he has the audacity to tell me its just my cars sensor malfunctioning and not to worry about it.I tell him I checked the tire with an actual gauge and theres a long pause, then he tells me hell call me back. Sure enough, he calls back and is apologizing and says they didnt catch it because theres no air leaking from it. Duh. Thats because theres no air left to leak out. Not sure how they missed a tire with no air when checking my tires??? So with front and back both damaged (apparently they cant patch it- fine) they got me for four new tires and were gracious enough to take $50 off the because I bought all four! Quite the bargain. Thanks guys.Go to pick it up and now my battery is also dead because they left interior lights on in my car overnight.Incredible. I was actually impressed at how incompetent these people were. No pride in their work and careless to the point of endangering their customers with careless and faulty repairs. Either that or theyre completely fraudulent, hoping Ill believe their bs so they can bring me back in to pay them more when the problem they say they fixed still isnt fixed. Dont go here for any reason.

4 days ago

Great customer service great communication awesome recommended to all 10/10 will visit again!

Brandon C

5 days ago

Aways get great service when I take my car there. Dale and Will are awesome!

Landon T

6 days ago

Exceptional service, ease, and efficiency at the Mt. Pleasant location. Highly recommend.

7 days ago

I have a vintage classic restored truck and they once helped me in a pinch .. ever since then, I only go to them when I need a service they provide! They are meticulous, patient and professional. Ask for Dale .. hes their rockstar!

10 days ago

Got me in and out within an hour for a new tire. Great service!!

Me C

10 days ago

William was super helpful and made the whole process quick and easy, will definitely be back!

Meagan W

10 days ago

Ive come in numerous times with problems ranging from tires to alignment issues to brakes and oil and they have always been kind and courteous! Highly recommended and theres no one else Id take my car to!

Jessica B

11 days ago

Great service, got me out of a pinch! I am a nurse in the West Ashley area and I got off my shift to find my car with a flat tire. I was able to call and make an appointment at NTB and within 20 mins brought my car over so they could patch the tire! Overall I had a great experience and had great service! I would recommend this place to anyone especially out of towners as they can easily get you back on the road!

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Popular Tires in Mount Pleasant SC

Find the most popular tire brands at our Mount Pleasant location.

Bridgestone, Continental, Dunlop, Firestone, Goodyear, Michelin to name a few of the many brands that we offer.

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