NTB Tire & Service Centers in Nottingham, MD

They had the absolute best service ever ??The young lady with the dreadlocks customer service is TOP TEIR ???? 10/10 highly recommended

Been going here for two years and never had problems !

Great and fast service!

Very nice desk guy

This review is to formally express my outrage regarding a recent incident involving the store manager, Albert Robinson, at your location. My husband and I are extremely dissatisfied with the way we were treated and the inadequate service we received.My husband drove his truck to your store to have it repaired, only to encounter a distressing situation with Mr. Robinson. During our interaction, he used foul language towards my husband, which escalated into a physical assault. This is completely unacceptable behavior from a manager, and it left us feeling unsafe and disrespected.After two days of having the truck at this location, we were advised that the problem was a simple oil sensor and that the mechanic at this location could not remove the old sensor to replace it. When we arrived to the store to retrieve the truck to take it to a different store, the truck was running even more rough than when we dropped it off. We had to have it towed away to another repair shop, where we were devastated to hear that the engine now appears to be blown. This has not only caused us additional financial strain but has also resulted in significant inconvenience.As if the situation weren't already bad enough, we felt compelled to call the police and file a report against Mr. Robinson due to his aggressive actions. This type of behavior is inexcusable and reflects poorly on this store and we have reported the situation to the corporate offices.I want to make it clear that based on this experience, we would never recommend this location for service to anyone. The treatment we received and the current condition of our vehicle are completely unacceptable.I hope that actions will be taken to address both the unprofessional behavior exhibited by Mr. Robinson and the issues with our vehicle.

Would NOT recommend this location for ANY service. The manager Albert is very unprofessional.

Albert is a very poor store manager. Would not recommend this location after what a friend of mine told me of the treatment he received from this gentleman. NTB should really question whether he is a liability or an asset to this company.

The manager, Albert Robinson, is very unprofessional and rude. Would not recommend wasting your time at this location.

Terrible service, dirt or dust all on my seats and lazy service. Dont go here!

Quick service!