Mavis Discount Tire in Pittston (Township Blvd), PA

Unfortunately 0 stars is not an option. I had my car towed in after the serpentine belt broke. They told me the idler pulley was seized and they replaced it at my approval. When I picked the car up the coolant was empty meaning they pulled it out of the shop that way even though the dash will bring up a notification to check the coolant level, I filled it myself since I keep all necessary fluids in the back of my car. When I picked up the car it still idled rough like the belt wasnt doing what it was supposed to. Less than 30 miles from when I picked up the vehicle and my power steering went out, speedometer stopped working, and the windows wouldnt work. When I looked under the hood the belt was routed incorrectly and the new belt had a groove worn into the outside of it and there were two damaged pulleys. If the mechanic didnt know what they were doing why did they not escalate to their manager? Why werent they cognizant enough to find a belt diagram on Google like I was easily able to do. Why did they not test drive the vehicle after the repairs? Almost $700 for the belt, a pulley and a battery. There was no way I was allowing my car back to the S Township Blvd location in Pittston for them to cause even more problems. Luckily I was able to have the car taken to a different location for things to be done right, this meant replacing extra pulleys due to the damage done by the belt being routed incorrectly. Avoid this place at all costs or it might cost you more in the long run.

They been good to me. I like that no appt needed

Fast and friendly service. They worked around my schedule which helps with a busy life.

Pablos the man

Terry has Excellent customer service & hospitalityGreg the mechanic did a phenomenal job on my father ( Johnny ) bmw

I recently went here to get my oil changed and my tires rotated. Calling to set up an appointment was seamless. When I arrived at the location the Manager, Terry, and the Assitant Manager, Jeff, were kind and courteous. They walked me through the process and continued to give me updates while my truck was being taken care of. The technician that performed the work, Greg, was also very professional. He introduced himself after he had completed the work and proceeded to inform me of what was done and informed me of recommendations for my next visit. They were fast and efficient in the worked performed and didn't try to upsell anything that wasn't needed. Would recommend

Great customer service, prices are reasonable.

Nef, the manager at this car repair shop, was rude and dismissive, which left me feeling frustrated. Im never coming back.

Efficient, and knowledgeable. They always give me a break and work with me if something needs to be worked on. Very friendly service I always feel taken care of here. Thank you ??

The staff is very warm and welcoming each time Im here, I called yesterday to make an appointment for an oil change and was able to get in the next day. Today I had an excellent customer experience with Neff at the Pittston township location.