Mavis Discount Tire in Utica (Oriskany St), NY

The team was great!!

Cant say enough good things about this shop. Theyre always able to work me in, their appointments and time estimates for completion are always very accurate.The management team - Jaime, Brandon, Dave, are always courteous and the techs do a great job. Just genuinely good people.Last time I visited I forgot my laptop in the waiting area. They made sure it was kept safe/secure till I could come back and retrieve it - thats integrity and service above and beyond.Both management and techs will tell it like it is and wont push you to get services you dont need. They take you into the shop and actually show you what theyre seeing on your vehicle so you know theyre not pulling your leg.A couple times theyve said Youre going to need X service soon, we can do it today, but if you cant afford that now, you can probably get by for a couple thousand more miles, or Hey, this is a legitimate danger, you need to get this fixed ASAP. But theyll listen and work with you and wont pressure you into a decision one way or the other. Thats rare to find these days.They also offer a military discount (or other discount if better than military) and are willing to match & beat competitor prices from the local dealerships for services like oil changes and alignments if you can show them what you were quoted. If its something they cant match, theyll tell you up front, so no surprise charges.Reliable, fast, reasonable, and genuinely kind to be around. They dont tolerate nonsense from their mechanics and wont keep anyone on whos not doing a good job or not treating customers well. Theyve earned my business time and again.Pretty much every Mavis Ive been to in central New York has been similar, but these guys stand out. Best basic maintenance place in North Utica.

Only place id bring my car ?

The staff was great !! They were very friendly and answered all my questions. I will definitely be going back and recommending friends and family as well !

I have visited many times for various purposes and they always get us right in and are very professional. They do excellent work.

Amazing people, they helped me find my tires and put them in for me asap!

First off, I went to the location on genesee street with a scheduled appointment for noon, I went there a little early and they told me they wouldnt even be able to get my car in until well after 12, so they then sent me to the oriskany street location, where they then told my my car wouldnt pass because of my tint in my windows, mind you the tint is only in the back windows which does in fact pass, smh New York State law states that the front windows and the windshield arent allowed to be tinted and should allow 70% of light in, it does not say anything about the back windows, its a shame what people say to get out of doing their jobs. He didnt even go out to the car. He stood on the lobby going maam your car doesnt pass.. ugh ?? do better!!!

They have a very friendly staff that got me back on the road in no time!

Always great service been coming here for years good prices and the staff let you know everything. Honest People

Jaimie at the desk was the best. I came in with a cracked shield under my car. Jamie and her amazing team got me right in and got the issue resolved quickly and hassle free. I was out and on my way fairly quickly. I will be coming back to the Oriskany street store location again. The service and people here are amazing!