NTB Tire & Service Centers in Waxahachie, TX

Dont do business with NTB. My daughters truck had a battery installed by NTB which was still under warranty. It needed to be changed, but they wouldnt honor the warranty, because they didnt sell that brand of battery anymore. She requested that they replace it with an equal or better battery. They told her that the warranty was with the battery company not NTB. This is poor customer service and corporate policy?

Quick service and great manager

Definitely the best service ask for Joe the manager super helpful

Fast & Friendly .. went in for last minute oil change Store Manager Joe Ledezma super friendly and helpful. Great customer service

Repeat customer, been nothing but pleased with the service at NTB. Joe and Sam in particular have helped me out a ton, with their automotive knowledge and help in getting me some excellent deals. These last few visits I've needed, bake light, turn light, and alignment, have been free of charge, and replacing a tire was at the lowest price I could find ($100) while still having hazard protection.

Great service and staff. The manager Joe goes above and beyond to help his customers.

Great experience!!

Outstanding Service & Professional Team!I was driving my Tesla from Ennis to Waxahachie when I had a flat tire just as I approached Waxahachie. Unfortunately, the tire was completely shredded and couldnt be repaired. I pulled into NTB, and they immediately took care of me. While I had to order two new tires, theyll be in tomorrow, and Ill be back on the road in no time.From the moment I walked in, the team made me feel welcome. The customer waiting area was clean, air-conditioned, and had comfortable seating. The service technician even took me into the garage to show me the tire damage, and I noticed how well-kept and organized their shop was. You can tell when a team genuinely cares, and this group does!What stood out most was their honestyno pressure to upsell me on unnecessary or overly expensive options. Instead, they gave me solid advice on which tires would best match the ones already on my car. The technician even took the time to explain why my tire wore the way it did.Great service like this starts at the top. Its clear that NTB Waxahachie has an excellent manager who knows how to lead a team that not only takes their job seriously but also truly cares about their customers.If you ever want the opposite experienceone filled with pressure to buy things you dont need, misleading reasons why you should spend more, and a useless road hazard servicethen go ahead and visit that nearby competitor whose name literally starts with discount but NEVER IS. But as for me, NTB is where Ill be!

They are the best! They patched my tire and saved me 200 dollars! They really helped me out. I will use them for all of my tire needs from now on! I highly recommend them!

Excellent customer service, very personable and honest. The manager was amazing!